Meet us at ILTA

Are you attending ILTA’s 37th Annual Educational Conference?

We are, and we’d love to see you there! Index Engines has some exciting new product enhancements and a pricing model built for partners to meet and exceed their clients evolving needs, including:

– Producing data from tapes in response to a legal event or court orders.
– Creating a repository of legal hold data that is easily accessible, forensically defensible and cost effective.
– Producing information about their data for assessments in a manageable platform.
– Determining what, if any, legal liability may reside in the data contained in their infrastructure.

If you’re attending ILTA and would like to learn more about our technology or discuss opportunities to work together, please contact Michelle.King@indexengines.com.

Also, if you’re not attending, but would still like to talk, contact:

Michelle King
Business Development Manager
Index Engines
908.380.9002
Michelle.King@indexengines.com

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Email Lives Forever, Except When it’s Gone: An information technology take on Lois Lerner’s and all other lost email

When headlines hit that the IRS was missing data, most information technology professionals jumped to the same conclusion: how could data ever really be gone?

Data loss is not common in this day and age as millions of dollars have gone towards most organization’s data centers just to make sure data doesn’t get lost. In fact, the opposite can actually be the issue: there’s too many copies of the same data.

For example, an email sent is immediately stored on the sender and receivers PC as well as the server. Nightly, each email box is backed up on the company’s server for disaster recovery – in case of a computer crash or something more disruptive. After a week goes by, there’s seven or more copies of that email stored somewhere. In addition, there’s a good chance that a copy of that email has been copied to archive for long-term retention based on Lerner’s senior status.

If that email becomes lost from the desktop or email server, there should be many copies that exist in other locations. There are few reasons feasible that data could ever really be gone even if a company attempted to destroy its data, Enron taught us that, but breakdowns in policy and lack of information management and data center search solutions could make it lost.

Where does data go

Most mid to large-sized organizations store copies of their legacy data on a troublesome format called backup tape. Resembling a VHS that has been cut in half, data is backed up nightly from all the servers to sets of backup tapes.

Unlike a VHS that may be recorded over many times, these tapes are permanent and quickly fill up. Some are stored within a company’s data center, but the bulk of this data is sent to offsite vaults meant to house and protect these tape archives.

Retrieving that data isn’t as simple is putting a VHS in a VCR. Systems advanced and organizations changed storage vendors over the last 20 years, making many of these tapes inaccessible as they were originally recorded on proprietary technology that wasn’t compatible with other vendors.

The original software to access some tapes hasn’t been around for over 10 years and requires either specialty direct tape indexing technology or expensive restoration of the original software. In addition, knowing which data is where at a company with thousands of employees, years later, is no easy task and can be claimed as burdensome in a less high profile situation.

The less certainty about where the data is, the longer and more costly finding is, but the data still exists – somewhere.

Why can’t we find data

The backup environment at these organizations is massive and finding needed data is traditionally a long, expensive process that is only compounded by the breakdown in corporate policy.

Managing corporate data should be a unified effort between the IT department, legal team and records management, but in all actuality each assumes its own part and it causes large policy gaps.

Without this proactive communication and a partnership between legal and IT organizations, IT will continue to store information that no longer has business value but can turn into a liability. eDiscovery costs, finding and collecting data, will also remain high as every time a request is made a new and time consuming search must be commenced through thousands of legacy tapes.

In the past if legal asked IT what data exists where, there would be a blank response. If IT asked legal about data policies, what they should keep and what they can dispose of, the answer would not come easily and each department did “their” job. IT stores the data. Legal requests data. Records management recommends policy. Legal and IT can’t decide who implements policy so no one does.

The data stays on legacy tape, but no one knows exactly where.

Perception versus reality

The lost Lerner emails should serve as a wakeup call for enterprises to understand the lifecycle of data. In order for data to truly “no longer exist,” an organization would need to access all environments (all those backup tapes) and apply a defensible deletion policy. Otherwise claiming that data is “gone” is a weak excuse.

However, permanently removing email can be done, and is actually a beneficial way to control the long-term risk of aged data once it outlives its business, compliance and legal value. This isn’t a back-door ad-hoc job of users hitting a delete key or dumping tape in shredders, but firm policy dictated by those who are charged with protecting the company from any liability.

Deleting corporate data must be done under the guidance of legal and records management professionals – with the key challenge of ensuring the enterprise is keeping what is required for regulatory, compliance and legal purposes, while disposing data that can be misinterpreted or cause a security breach.

The only accurate and defensible way to get rid of data in a corporation is to define a solid policy, and apply it to not only your current production data, but the legacy data as well. By ignoring the legacy data, all an organization does is lose some of the copies. No data should ever be lost. It should be archived, managed or purged.

***for more information on backup tapes, or for quotes contact info@indexengines.com***

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Manage Risk and Costs Through Proactive Management and Archiving of User Data

Organizations have accumulated significant volumes of user data over the years. Documents, spreadsheets, email communication, all contain critical intellectual property and sensitive content that could become a liability over time. Some of this data is properly managed, however a significant volume of unmanaged user files and email exists that contains highly sensitive information that can result in massive legal fines and sanctions.

In order to manage the expense of storing large volumes of unnecessary data along with the long term risk of this content, organizations are proactively implementing new information management strategies. These strategies include purging irrelevant and outdated data and securing important business records in archives, according policies.

Read about our Information Governance Platform here

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Are you Litigation Ready?

Developing a sound corporate policy that satisfies legal, compliance and regulatory requirements is critical in today’s climate for managing risks and eDiscovery costs. Index Engines prepares companies by helping them create a Litigation Ready environment.

A Litigation Ready® environment is one where the data required to support a lawsuit is readily accessible and in a legal hold archive. This approach eliminates the pain and expense around identifying and collecting data under extremely tight timeframes when litigation arises.

Any solution implemented for litigation readiness must support eDiscovery and litigation hold requests on demand, support ongoing preservation policies for individual users and provide a view into user data for early-data assessment and risk analysis.

Find out how to achieve Litigation Readiness here

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Bridging the Gap Between Data and Policy

Join Doculabs and Index Engines for this live webinar Thursday, May 15 at 2:00 pm ET/11:00 am PT.

Legal, IT and RIM professionals are different parts of a compliance cog that never seem to fit together.

Legal needs data for eDiscovery, RIM wants to set data policy and IT is storing massive amounts of data.

No one knows what really exists and where.

With the help of leading technology and pro-active policy setting, you can.

Organizations can not only achieve increased security, industry compliance and litigation readiness.

During this 45-minute webinar, you’ll discover how to:

Define data that is abandoned, lost or sensitive,
Set policy for compliance and legal data, and
Enforce disposition to assist legal, RIM and storage

Register here

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Webinar: SharePoint indexing & more ways to accelerate time to data

Traditional SharePoint eDiscovery requires a copy made to disk before and processing can occur – wasting valuable time and money your clients don’t have.

But now you can directly index SharePoint. Discover how to get no-copy indexing of SharePoint and other ways to accelerate time to data in 2014 during this 30-minute web event.

During this 30-minute webinar you’ll discover insider knowledge on:
- Cost Effective ESI Collection
- Direct ESI Extraction from Backup Tape
- Intelligent Culling and Preservation
- Early data Assessment
- Selective SharePoint ESI Collection

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Efficient SharePoint ESI Collection and Preservation Highlights Index Engines’ 5.1 eDiscovery Release at LegalTech New York

Index Engines’ Octane 5.1 release provides in-place indexing and selective preservation of SharePoint, support for Exchange 2013 and a streamlined processing and culling experience

HOLMDEL, NJ – Time and access to data for eDiscovery increased with Index Engines’ 5.1 release Tuesday at LegalTech New York, providing litigation support professionals direct indexing of SharePoint for selective culling and collection and also providing support for Exchange 2013 data.

Previously, SharePoint extraction was an arduous process that can require the need to copy the data to disk before indexing. Much like Index Engines’ ability to bypass backup tape restoration with direct indexing, the 10-year-old information management company can directly index SharePoint data in place, perform comprehensive ESI search, and selectively extract and preserve responsive data.

“Identifying, culling and preserving data in SharePoint has been an expensive and time-consuming process due to the volume of data and complexity of the environment,” Index Engines Vice President Jim McGann said. “Now with this new release, Index Engines delivers the fastest and most efficient access to ESI across the widest range of sources, accelerating responsiveness and controlling costs associated with SharePoint collections.

SharePoint sites can be auto discovered and indexed using Index Engines’ industry leading processing speed. Data within SharePoint is indexed in place and no copy of the content is required for processing. Once data is indexed it can be reported, analyzed, queried and defensibly accessed and preserved.

Beyond ESI identification and collection, the 5.1 SharePoint option supports the discovery of document versions providing a historical view into documents resulting in a more comprehensive search.

In addition to SharePoint support, 5.1 supports the discovery and collection of ESI existing within Exchange 2013. Whether located on networks, servers or backup tapes, Exchange 2013 databases can be discovered and responsive email can be extracted onto legal hold.

“We’re always working to offer additional support options and bring our clients a more defensible, unified platform across the broadest range of content platforms,” McGann said.

Additional features offered in 5.1 include:

Active Directory Integration: For onsite collections, Active Directory integration allows for more intelligence by identifying document owners and permissions for files and email.

Customizable Dashboard: Dashboards contain up to six pre-defined reports and refresh based on a defined schedule to provide a single view into all key reports.

Search Relativity DOC IDs: Search for Relativity document IDs and insure that when re-extracting a document that it is the same file extracted the first time.

Streamlined GUI: Streamline the workflow and usability of the interface making searching and managing data more intuitive.

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Sneak Peak: In-Place Indexing and Preservation of SharePoint

Going live at LegalTech New York, index SharePoint in place, search and preserve ESI in this powerful new release that streamlines the SharePoint collection process and controls the costs associated with ESI management. See how in this sneak peak video:

For more information or to speak with a representative, email info@IndexEngines.com

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Index Engines to debut in-place indexing of SharePoint at LTNY, part of Octane 5.1 launch

Index Engines is announcing its first major Octane eDiscovery system upgrade in a year and it promises to have a significant impact on time and access to data with in-place indexing and selective preservation of SharePoint, support for Exchange 2013 and a streamlined processing and culling experience.

Stay tuned for the live launch, Tuesday Feb, 4 and download Index Engines’ LegalTech Survival Guide for an exclusive sneak peak into 5.1 and the show!

Schedule a personal demo of 5.1′s SharePoint capabilities during or after the show here.

 

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5 Things we learned about Information Governance in 2013

5 Things we learned about Information Governance in 2013

This year has taught us a lot, mostly around the theme that nothing’s really private or secure and the NSA is much more powerful than we thought. But breaches, defensibility lapses and data regulations also played pivotal roles during the year.

Power Over Information looked back and below are the top five articles of 2013

Metadata is a cornerstone of content management

Metadata accuracy is critical to ensuring accurate and reliable unstructured data classification. Many data migration and copy tools that exist in the market will corrupt metadata making the management of this content nearly impossible.

Organizations are learning that once metadata becomes unreliable it is difficult to make decisions about the data and it becomes lost and abandoned. As these tools scan the network they can change thousands of documents ownership to the useless “administrator”, last accessed time to today and the owner and the document loses context and importance.

Metadata is key to managing content and determining the disposition. As long as organizations continue to use tools that corrupt and cause spoliation of metadata content that has value or is sensitive will become lost among the complex infrastructure.

Alex Rodriguez reminds us what not to put in an email

Before allegations of his steroid use surfaced, Alex Rodriguez had become one of baseball’s most storied – and lucrative – franchises and one of the wealthiest players in the game’s history. His annual earnings were $30.3 million according to FORBES’ latest estimates, making him #18 in the magazine’s list of the world’s highest paid athletes. Penalties and fines could mar his future earnings and what should be a hall-of-fame career.

These are some of the Arod lessons that emerge for corporate America.

  • E-mail doesn’t die easily.
  • Data can be a liability.
  • Public perception can hurt.

Dirty laundry sure can fly in the spring

The hottest story of April was the exposure of secret files from offshore bank accounts held by some of the richest and most controversial people on the planet… and some ordinary Joe’s with a little extra cash, too.

Basically, 2.5 million files were leaked from more than 120,000 offshore companies and trusts, exposing a lot of dirty laundry. The International Consortium of Investigative Journalists along with 38 other media partners collaborated to sort through this mess of cash transfers, incorporation dates and links between companies and individuals.

Not all eDiscovery/information management tools are created equally

The Enron PST data set has been a point of controversy for the legal community and the latest self-touting of this data set being cleansed by information management company, Nuix, has rekindled the discussion – why facilitate and publish a data breach?

The Nuix-cleansed and republished document is still littered with many social security numbers, legal documents and other information that should not be made public as found after a simple review by Index Engines.

Data Profiling may be the legal/compliance communities’ saving grace

Data profiling technology can help an organization identify what electronic information it has and where it is located, which is the first step to ensuring that information governance policies are applied to it, reducing the organization’s eDiscovery costs and mitigating its greatest compliance risks.

 

 

 

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