Index Engines Launches CyberSense as Safety Net Against Ransomware

The new CyberSense feature from Index Engines detects abnormal changes in the data center and can be used to reverse the effects of a successful cyber or ransomware attack

HOLMDEL, NJ – Information management company Index Engines announced its new CyberSense platform, which acts as a last line of defense against cyber-attacks by monitoring for suspicious changes in the backup environment or on specific file servers.

The Index Engines strategy is unique, assuming other software is focused on preventing the attack and that software has failed. CyberSense monitors the mission-critical data, looking for signs of a successful attack.

“Organizations have firewalls to limit access to known users, DLP software to prevent known sensitive and critical information from leaving the corporate network, virus scanners to identify and remove known malware executables, behavioral analysis tools to detect known malware activity,” Index Engines vice president Jim McGann said. “These are all good investments for real-time, reactive prevention, but attacks and bad actors persist.”

Index Engines’ CyberSense platform understands that attacks will occasionally penetrate the data center and while there are an unlimited number of potential attacks that bad actors create, there are a limited number of things that they will do to your data once they get through your defenses.

The CyberSense feature is designed to protect organizations against bad actors that get around firewalls and other detection techniques and analyzes changes in data that could be indicative of a ransomware attack. If an attack is detected, data can be restored within a single backup cycle. Recovering from a cyber-attack becomes no different than recovering from any other disaster – just restore the last backup minus the malware.

“When we surveyed all known newly identified ransomware attacks over a two-year period, each of which implemented new ways of evading detection by traditional security software, none of them had introduced a new pattern of damage to the data itself,” McGann said. “This has allowed us to detect all known ransomware with greater than 99% accuracy.”

CyberSense is based on Index Engines’ enterprise-class data governance solution and is deployed within the data center.

  1. An initial index of the data creates a baseline scan where analytics are processed that will uncover unusual behavior, such as corrupt and truncated files. This data can exist on either primary storage, or in backup images.
  2. CyberSense processes the analytics and leverages machine learning algorithms, based on known ransomware profiles.
  3. Based on this analysis CyberSense makes a deterministic decision on whether or not a ransomware attack has occurred. This decision can occur after the first scan of the data.
  4. Index Engines will continue to process data on either primary storage or within backup to determine if any new infections occur.

Learn more about Index Engines’ CyberSense by visiting

Index Engines Enhances Data Governance Reporting and Analysis

Information management company Index Engines announced a new custom reporting feature that provides multidimensional reports as well as support for Tableau reporting within its enterprise software platforms.

These enhancements empower organizations to define the metadata parameters of their reports as well as making all report data available for download as CSV files or Tableau® Data Extract files. In addition, the reports can be exported directly to a Tableau Server.

The Index Engines interface provides a custom report builder that lets users select one or more properties with which to group the query results, and one or more values to display for the results in each group. This new multidimensional reporting feature allows for complex analysis of large volumes of data.

“Many of our customers are challenged with developing sound data policies in support of governance and regulatory requirements,” said Jim McGann, Index Engines vice president. “Enhancing the integrated reporting capabilities in the product as well as adding support for Tableau enables comprehensive analytical and visualization of enterprise data assets to improve management and streamline decision making.”

Tableau is a Seattle-based software company that produces interactive data visualization products focused on business intelligence. Importing data into Tableau makes it easier to understand and analyze multiple variables.

Index Engines’ patented software delivers governance over user-created data by providing actionable intelligence of files and emails across all tiers of storage including legacy backup tapes.

Leveraging powerful, enterprise-class indexing, classification and management capabilities; organizations are empowered to regulate data center costs and resources as well as help control and secure sensitive data according to corporate policies in order to manage risk.

Index Engines dynamic reporting includes:

– Metadata including dates, file types, hosts, size, owner
– User data by department using AD integration
– Keyword, Boolean, pattern, conceptual search
– Flexible search options to find personal data

“With the increased pressure from data breaches and regulations including the EU GDPR, business users are faced with the need to improve their information management policies across hundreds of terabytes and even petabytes of data,” McGann added. “These new reporting capabilities will help them understand the areas of risk and waste very clearly and empower them to create policy and take action on their data.”

The purpose of backup, and (of course – you guessed it) the GDPR

Towards the end of an otherwise thoughtful blog post by Mr. Backup (a.k.a. W. Curtis Preston) discussing the impact of the GDPR on backup data, the author offers some “scary news” by posing the question:

…what’s going to happen when you say to a data subject that it’s not technically possible to delete a given subject’s data out of the middle of a backup in the middle of a backup tape somewhere?

Here’s how I, Mr. Archive (a.k.a. Tim Williams) would have answered if I was the data subject in question…

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How to Make File Shares Governance Ready

Thursday, April 5 at 11 am ET, 4 pm BST

Many organizations face challenges in managing unstructured data on file shares. Managing unstructured data does not mean moving it to an archive like SharePoint, but managing it in place streaming support for governance and privacy initiatives, including the EU GDPR.

Index Engines indexes unstructured data, providing the insight to find, classify, migrate, protect and clean data on file shares. This approach simplifies the challenges around managing file shares and enables organizations to:

  • Find and secure sensitive data including PII and PSTs.
  • Support new privacy regulations including the EU GDPR.
  • Classify data based on value and migrate aged data to the cloud.
  • Control capacity by cleaning out obsolete content.

Register below to learn more.

Data Classification for Governance Readiness

Join us Tuesday, March 6 at 2 pm ET, 11 am PT for a special web event

Organizations struggle with governance initiatives due to lack of knowledge of their data assets. What exists? Why does it exist? Does it have value? Is it sensitive? Who can access it? Does it contain personal data or PII?

The first step in implementing a sound data governance strategy is classifying data. Data classification will answer many of the above questions, as well as enable a sound migration and management strategy to be deployed.

Register now to learn more

Tackling The GDPR: An Intelligent Workflow

Tuesday, Feb. 27 at 9 am ET, 2 pm GMT

Index Engines delivers an intelligent, actionable approach to managing complex data environments in support of GDPR compliance. Providing deep intelligence across primary and secondary storage, Index Engines enables advanced classification, search and management of unstructured data, empowering you to find personal data under management with considerable precision.

With a new 3-Month Governance Readiness Bundle, see how this can be accomplished in just 90 days.

Index Engines Announces Program to Jumpstart Readiness for the GDPR

New Three-Month Program Helps Organizations Support Unstructured Data Classification in Support of Compliance with Governance and Privacy Initiatives.

HOLMDEL, NJ – Information management software company Index Engines announced the Governance Readiness Starter Bundle Wednesday, a rapidly deployable 3-month software and services solution that empowers clients to get started in classifying unstructured user data in support of industry regulations and compliance requirements, including the upcoming GDPR.

The Governance Readiness Starter Bundle includes metadata classification of unstructured files where data is organized based on value, including the tagging of redundant obsolete and trivial (ROT) content that no longer has business value. Following this three-month jumpstart, additional software and services can be deployed to provide more comprehensive solutions, including data migration and minimization as well as full-content search and archiving.

“This bundle is designed to help organizations understand their data assets, so they can clean and classify them to prepare for the GDPR and other governance initiatives,” Index Engines Vice President Jim McGann said. “With the GDPR just months away and many organizations unsure of where to start, this program is that starting point and can easily be expanded to satisfy the challenges faced with respect to unstructured data management.”

Index Engines’ engineers remotely manage the project and work with the organization throughout the 90-day process.

This 3-month term license provides all the software and services you need to get started and manage a 50TB ($18,150), 100TB ($27,200) or 250TB ($49,300) project within the data center. Following this 3-month term clients can transition to additional capacity and licensing terms.

This program is divided into six easy-to-implement steps:

  • Project Prep/Kickoff: Plan engagement with customer project team
  • Install/Training: Install, validate and train on Index Engines software
  • Indexing Setup: Configure indexing jobs and schedules
  • Index Monitoring: Monitor and tune Index Engines processing jobs
  • Report/Consultation: Develop data classification reports and review with client
  • Project Wrap-up: Review project and develop a plan for next steps

“When we talk to organizations who want to start a governance initiative, they never know where to start. The Governance Readiness Start Bundle empowers organizations to look at high-risk file servers like the finance server or a file share server and understand what data exists and start the cleanup process,” McGann said. “Our software along with the professional services bundled in makes compliance possible at a reasonable price without taxing company personnel.”

Learn more about Index Engines’ Governance Readiness solutions by emailing, visiting or registering for our upcoming webinar

Risk, Paralysis and the GDPR

by Tim Williams

In 1927, Ringling Brothers moved their winter headquarters to Sarasota Florida. Ninety years later, there is still an overlay of circus culture everywhere you go.

To get to the beaches on Lido and Longboat Keys, you take John Ringling Boulevard over the bay, and pass through a roundabout decorated with the Circus Ring of Fame, a tribute to great performers of the past. Up by the airport, the Ringling Circus Museum and Ca’ d’Zan, the Ringling mansion, still draw crowds. Circus celebrities make their home in and around town, and can be seen on occasion in full costume waiting on line to get into the movie theaters during the annual Sarasota Film Festival. And every winter, the Circus Arts Conservatory presents Circus Sarasota – an assembly of local legends and itinerant wannabes – to packed houses of natives, tourists and snowbirds under a tent in an open field behind the University Town Center Mall.

Last February the headliner was Nik Wallenda, the seventh generation member of the world famous Flying Wallendas. He and his troupe promised to be the first to perform the seemingly impossible – an 8 person pyramid walk across a tight rope suspended atop the tent – without a net – until, during a dress rehearsal two days before opening night, tragedy struck. The pyramid collapsed, and five of the eight were rushed to the hospital.

Why did they take such risks?

Memories of this event flooded back to me after reading Gartner’s How to Implement File Analysis for GDPR Challenges, a wakeup call for IT infrastructure and operations leaders everywhere. I live in the circus of data governance, where the balancing act is the competing agendas of your compliance and IT organizations, the risks are legal and regulatory, and the stakes are the life of your company.

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Webinar: Retire Legacy Backup Infrastructure

Learn How To Intelligently Manage Legacy Backup Catalogs and LTR Data Nov. 14 at 2 pm ET/11 am PT

Organizations are looking to modernize, automate and transform IT and Data Protection to make Digital Transformation real. Legacy backup software is holding them back because of the need to maintain access to long-term retention (LTR) data. Organizations are utilizing backup tapes in support of their LTR requirements, but archiving these legacy tapes to offsite storage and saving everything doesn’t solve retention requirements and ensure compliance.

Using tape for LTR is an expensive and risky strategy. You must:

  • Maintain backup media and restoration servers,
  • Pay legacy backup vendors expensive software maintenance fees,
  • Save everything – even data you shouldn’t – indefinitely, and
  • Wait months to find data needed for the GDPR, compliance and legal requests.

Dell EMC and Index Engines have a solution to eliminate legacy tape infrastructure, migrate data of value to low-cost cloud solutions, and deploy a more intelligent LTR archive that will meet the demands of today’s regulatory environment. This allows customers to feel confident they can move forward with their Data Protection transformation strategy while still providing access to the LTR data

Register below to join us Tuesday, November 14 at 2 pm ET/11 am PT to discover:

  • Smarter, faster, cheaper alternatives to backup tape,
  • A plan to retire legacy catalogs, recoup costs and migrate data to the cloud, and
  • Reduce time to data when content is requested by legal or compliance.

Register here.

Webinar: How to Fund a GDPR Strategy from Existing Budget

Join Index Engines and Alvarez & Marsal, Thursday, October 12 at 9 am ET, 2 pm BST

If you are like most corporations preparing for the GDPR, knowing what exists, knowing if it has business value, if it should exist, and if and where it should be retained and archived is a challenging task. Add in a compliance deadline just months away and the GDPR becomes overwhelming and expensive.

Consulting firm Alvarez and Marsal and information management company Index Engines have collaborated to help organizations develop a smarter GDPR and information management strategy, one with an attached ROI through ROT clean up.

During this 30 minute web event, learn how technology, people and processes can be applied to help companies understand what they have, manage it more effectively and protect themselves from the risk and costs of the GDPR, by:

  • Classifying unstructured data into manageable categories: ROT, Out of Scope, In Scope
  • Search and find personal and sensitive data to support the regulation
  • Manage the disposition of responsive content using a defensible process
  • Leverage content metadata to perform security audits and secure sensitive content
  • Apply retention policies to backup data and clean up legacy content