Index Engines Wins Gold LTN Award

Law Technology News announced the winners of the 2009 Vendor awards last week. Index Engines took top honors for its Unified Discovery Platform, with the Gold award for Best New Product of 2009. The Unified Discovery Platform also won the silver in both the Litigation Support Software and Records Management categories. Thanks to all our partners and customers who voted for Index Engines. We couldn’t have done it without you!

Index Engines Unified Discovery Platform takes a fresh approach for discovery of electronically stored information (ESI) in the enterprise. Enterprise data existing on networks, hard drives, even backup tapes can now be efficiently indexed, deduplicated, searched, managed and extracted through one powerful interface. The Index Engines platform indexes data from all storage containers for comprehensive discovery. The Unified Discovery Platform integrates high speed indexing into existing infrastructure that is non-invasive and highly efficient. Terabytes of data on network file servers can be processed at unprecedented speeds of 1TB per hour. Only Index Engines makes information locked away on historical backup tapes easily accessible – without the need to restore the content. Even data on user desktops, or contained in forensic images can be easily discovered and collected. One platform seamlessly indexes, searches and separates the relevant content from the mass of enterprise data, regardless of location, format or age. Learn more about Index Engines product and capabilities here.

Reduce Enterprise Data Through IT Discovery

Storage Switzerland’s most recent article, IT Discovery Enables Data Reduction, discusses the volume of enterprise data and the risks that come along with this unmanaged bulk.

The author, Erik Slack, sites Index Engines technology as the solution to getting a handle on this vast amount of digital content. Index Engines processing speed of 1 TB/Hr/node, most recently validated on the Data Domain platform, allows IT to discover what is actually in their backups, and manage it appropriately. By proactively indexing their data companies can take control of their eDiscovery and offsite storage costs, and also turn that forgotten historical data into an enterprise asset.

Impact of Technology on eDiscovery – Masters Conference Webinar

Title: The Impact of Technology on eDiscovery

Steven C. Bennett, Esq. Partner, Jones Day
Jim McGann, VP, Information Discovery, Index Engines

The advances in available technology to find, search and collect digital evidence are changing the way the legal community is approaching eDiscovery. What was once thought undiscoverable or burdensome is now readily produced. In this webinar, Steven C. Bennett Esq., Partner from Jones Day, will discuss his experience with the evolution of eDiscovery. Jim McGann, VP of Information Discovery at Index Engines, will also discuss how technology is impacting the early collection stage of the ERDM process.

Date: Wednesday, Dec. 9th, Noon EDT

Click Here to Register for this Webinar.

Data Domain Indexing at 1 TB/Hr

On 12/2/09, Index Engines announced high speed indexing support for EMC Data Domain platforms. The Index Engines 3.0 platform performs full content and metadata indexing of backup data stored on EMC Data Domain systems, enabling users to search, find and extract content without the use of the original backup software. During recent tests conducted by Index Engines with support from EMC Data Domain, a single Index Engines node achieved sustained rates of over 1 Terabyte per hour on a Data Domain DD690 storage system. This capability allows easier access to stored data for eDiscovery efforts, and enables more efficient data management. Maximize the capacity of your Data Domain systems with high speed indexing from Index Engines. Read the full press release here.

For more details on how Index Engines achieves these unprecedented speeds download the white
explaining the technology behind the 1 TB/Hr performance.

Technolgy Changes the Cost of eDiscovery

Kahn Consulting’s Electronic Discovery Blog recently summarized the case of Major Tours, Inc. v. Colorel, 2009 U.S. Dist. LEXIS 97554 (D.N.J. Oct. 20, 2009). What is missed by both Kahn’s blog entry and the deciding parties in this case is that the discovery of data from 2,500 tapes for $1.5M is grossly overpriced.

There are a lot of assumptions in this case. It assumes all 2,500 tapes contain email. It assumes all email is unique and no duplicates exist on these backup tapes. It assumes all 2,500 tapes contain relevant custodian mailboxes. It assumes you will pay $600 per tape. Based on these assumptions, then yes – this would be a $1.5 million dollar collection project that would take weeks of manual restoration work.

Enter with new technology and all these assumptions go out the window. Technology identifies which tapes have email, what email is duplicate, and what is in a custodian mailbox, all without ever restoring a single byte, at much less than $600 per tape. In fact, Index Engines partners are processing this scale of job in the range of 90% less than $1.5M. The dynamics of backup tapes discovery and collection has definitely changed.

Legal teams try to paint worst case scenarios so they won’t have to produce data from backup tapes – that’s their job. However the courts are becoming more educated on technology, such as Index Engines, that make getting responsive data from tape much less costly and burdensome. The burden argument is becoming less and less successful as time goes on. And decisions such as this one will be few and far between as the industry becomes more educated on tape indexing technology.

Ideal Early Case Assessment

Early Case Assessment (ECA) is a hot topic at events (Masters Conference) and on blogs. In Christine Taylor’s recent Network Computing article she is recommending that ECA move up in the eDiscovery process, so that involved parties can understand what they have as quickly as possible. The goal is to control costs and “grasp the merits of a case from the beginning”. Some eDiscovery tools have attempted to support ECA using a sampling process. Why sampling? Because without a specific list of files and email requested by the legal teams (resulting from the meet and confer process) you would need to sort though large volumes of data to truly understand what you have. Most discovery tools have limited processing capability. They are not designed for large scale collection and review, so sampling small subsets of the data to “get a general idea of what exists” is the best they can do. Index Engines on the other hand, scales to perform cost effective and efficient processing of all ESI early in the process. In order to satisfy Christine’s recommendation, new tools need to be deployed, however the goal of these new tools should be to streamline the process and save significant dollars when litigation comes knocking.

Once a case is introduced, Index Engines’ customers are able to scan backup tapes and online file systems to get a true understanding of what exists. To be clear – Index Engines does not make a copy of the data, so the expense and pain of moving large volumes of data into a review platform is not a factor. Index Engines generates a searchable index of large volumes of ESI (both network and tape data), this data can be easily reviewed (ECA) without moving it off the existing storage platform (offline or online storage). When the lawyers determine what is required for the case, based on their comprehensive knowledge of what exists, they can easily collect it from the existing indexed ESI. Ideal ECA solutions need to push only the relevant data to the legal review platforms when the time is right. Index Engines clients are doing this today, and saving significant cost and time.

The Buzz from ARMA International

Index Engines is exhibiting at ARMA International in Orlando, Oct. 15-17. The talk on the show floor is largely about being overwhelmed with data – both current and historical. Records managers are experiencing first hand the vast amounts of information being generated. Data is being created faster than it can be processed. Index Engines processing speeds of up to 1 Tb/Hr is the solution that will allow the ARMA show-goers to keep up with data production. In order to catch up on the mountains of unprocessed historical data, the Index Engines capabilities to index and search backup formats are key. Records managers are in agreement that understanding what they have is Step One to creating a solid strategy to manage the data. Index Engines speed, scale and breadth of formats and containers will allow RIM managers to harness their enterprise’s data and move beyond this first step.

Masters Conference Commentary

Index Engines is sponsoring the 2009 Masters Conference in Washington DC, Oct. 13th-14th. The 1st day buzz from the event floor is all about early case assessment (ECA). The counsel in attendance are scoping out new approaches for in-house data review. The knee-jerk process of reactive eDiscovery is facing scrutiny. Rather than continuing to pay high fees for rushed, 3rd party collection, Masters’ attendees are deploying in-house data collection solutions for proactive discovery. This methodology enables ECA, reduces downstream review and empowers legal teams to make informed decisions when faced with a litigation event. With processing speeds up to 1 Tb/Hr and the capability to index backup data with out restoring it, Index Engines is uniquely positioned to facilitate in-house discovery, and make ECA an achievable milestone.

Storage Switzerland Reviews Index Engines 3.0

Storage Switzerland’s senior analyst, George Crump, recently reviewed Index Engines 3.0 platform. He was impressed by both the range of data and variety of containers the product indexes from, and how fast the data processing occurs (1 Tb/Hr). In his write up, Index Engines 3.0 – Data Discovery for IT, Crump recognizes that the speeds and feeds of the Index Engines platform take eDiscovery to a whole new level. Data discovery across the enterprise is feasible when an appliance can handle a billion objects at up to 1 Tb/Hr. Index Engines core technology has been built for just that; proactive data discovery and management – or what Crump terms IT Discovery.

Backup into an Archive

Recently Matthew Lodge from Symantec wrote an article outlining why data archives, not backup tapes, should be the source electronic data discovery. In his article, Archiving Is For E-discovery; Backup Is For Recovery, he suggests that IT, HR, Legal and Records Management all work together to design and implement a corporate archive policy and system. This is all good advice, but what about the years of data sitting on the backup tapes? Lodge sites huge costs for restoring and discovery backup data. And traditionally this was the case. But Index Engines Tape Discovery solution changes the situation.

New technology allows backup tapes to be scanned, indexed, searched and the pertinent data extracted into an archive for a fraction of the cost of traditional restore. Lodge’s idea of building an archive to prepare for eDiscovery is excellent. But without the historical data stored on backup tapes, this archive will only tell part of the story. For a truly valuable resource, index your backup tapes proactively, populate the archive, and be informed the next time a legal event occurs.