Extend your Investment in D2D Storage – White Paper

Smarter access and management of your D2D Backup will save time and storage costs

As user data moves into backup images, it becomes difficult to manage. This challenge has resulted in increased storage costs and extended backup windows, due to inefficient knowledge of the content on your D2D Backup. With detailed knowledge, data can be managed more effectively. Legal hold and preservation requests can be satisfied quickly and efficiently. Data on hold can be moved to an archive and then expired when appropriate. Redundant content can be eliminated. A large percentage of what is being backed up on a daily basis can be better managed and eliminated, based on knowledge of the content.

Using direct backup image access, from Index Engines, extends the life of your D2D backup system and support for legal and compliance policies can be simplified. This White Paper will show you how streamlining the backup process saves time, money and long term storage costs.

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Learn more about Index Engines’ Octane for Data Domain

Uncovering hidden budget to manage long-term legacy data liability

Eliminating the hidden risk resident on legacy backup tapes generally pays for itself –sometimes in mere months. One area of escalating risk and cost to the enterprise is unmanaged information. Whether resident on seemingly self-propagating data archives, forgotten shared drives or mounting stores of legacy backup tapes, unmanaged information not only accounts for an increasingly large percentage of a company’s IT budget, it also represents an unknown and seemingly unknowable risk.

How can legal teams help their clients proactively manage user data within tight budgets and ensure that corporate information management policies are implemented?

Read more about this topic at InsideCounsel.com .

Learn more about Legacy Backup Tape Solutions

Unlock Legacy Tapes – Save Money – Webinar

Thursday Nov 17, 2011 at 2:00 PM EST
Legacy backup tapes are an unnecessary expense. They are no longer required for Disaster Recovery; however, you can’t get rid of them because they may contain data required by legal and compliance. Organizations waste millions of dollars storing tapes, maintaining legacy backup environments and resources, as well as buying new tapes because they can’t recycle them.

This webinar will discuss how other organizations are utilizing this technology for cost saving projects, such as:

  • Legacy Tape Remediation – extracted a small volume of relevant content, from tape based on policy and remediated the bulk of legacy tapes in offsite storage.
  • Data Center Consolidation – retired non production backup environments and utilized the more cost effective Octane to manage catalogs and tapes.
  • Go Tapeless – stopped making physical backup tapes for long term storage.
  • Register Now

    Get more information on Direct Access and Management of Backup Data without Restoration


    Collecting electronically stored information (ESI) from backup tapes has been a time consuming and expensive process. The content archived on backup tapes is extremely valuable as it is a point in time snapshot of files and email based on the date of the backup. However, this data is not typically leveraged as it has been expensive to identify and collect.

    The new cloud-based tape discovery service from Index Engines changes that, now view and cull tape content starting at $50 per tape. Attend this webinar to learn more about this cost-effective convenient eDiscovery service for legacy tape data.

    Date/Time of Webinar: Nov 3, 2011 2:00PM EDT.

    Link to Register

    Learn more about Index Engines
    Cloud Service

    Tape Remediation

    Q&A with Jim McGann on Litigation Readiness

    Toby Brown from 3 Geeks and a Law Blog interviews Jim McGann on: Are Corporations Ready for Litigation Readiness?

    Toby Brown: To what extent do you think the corporate world is finally ready for litigation readiness, after so much lip service about it over the past several years?

    Jim McGann: Legal issues might force the corporate world to become litigation ready even if they aren’t now. The courts are not just asking anymore – they are insisting that data be retrieved for litigation. The technology now exists to make this easier and cheaper than it has been in the past, and today’s corporations must be informed and ready to use it.

    To see this entire interview go to:

    Direct Extraction vs. Cached Extraction – Your Choice

    There has been talk lately in the eDiscovery space about two different approaches to extracting responsive data from backup tapes. One approach, referred to as “multi-pass” or “direct extraction”, is unique to Index Engines. It requires potentially more than one pass over tapes. The other, termed “single-pass” or “cached extraction” can extract data with only one pass. Cached extraction is also available from Index Engines

    Let’s outline what’s involved in these processes. Assume a tape job of 100 tapes, and that on average one tape stores 200GB of data. In a cached extraction approach, the tapes are spun once and an image is extracted and cached to disk. Now the backup format must be interpreted, tape images cataloged, indexed and deduped. Depending on how sophisticated the process is, this can amount to anything from a completely manual and labor intensive process, to a completely automated one. Only after this process is complete can the search for responsive data begin. To store 20TB (100 x 200GB) of data a storage infrastructure capable of handling this load must be present. Of course, data compression techniques can be applied to these cached images to reduce the storage needed. Nevertheless, the expense of both buying and administering enough storage for holding all the tape images will add significantly to the total cost of this approach. And if the process isn’t fully automated, the storage costs will be dwarfed by the additional expense of the significant man hours required to catalog, index, dedupe and search the full 20TB tape data set.

    With the direct extraction approach, the process is quite different. The 100 tapes from our example above are first automatically cataloged and indexed. Typically our service partners find that only 1–5 % of data contained on a tape is actually responsive. This relevant data is then extracted and stored for analysis. It is important to note that although this approach accesses the tapes several times, these “touches” are not at a full order of magnitude each time. If the single-pass or caching approach gathers a full tape image and equates to 100% access, Index Engines’ direct extraction approach would rate at approximately 106%. This is true because each touch by Index Engines is not a deep, full read of the tape. We access only the information needed at each stage of our process to enable the user to make intelligent choices.

    For those of you who are troubled by the age and/or fragile quality of your tapes, rest assured that the Index Engines solution does indeed support a fully automated caching process for tape discovery. However, due to the increased infrastructure and administrative costs required to support this method, we only recommend pursuing it for the most delicate of tape jobs, since on average it only mitigates 6% of the risk. Index Engine’s fully automated cached extraction approach is more cost-effective than other less automated caching processes. It can also be faster than a direct extraction, because an operator is only required to load the tapes once. But the downside to this type of single-pass approach still remains. It requires storage and examination of largely useless data. In a worst case scenario, where there is no responsive data at all on the tapes, the difference in processing costs can be substantial.

    Index Engines allows you to choose; our unique direct extraction method or the option to employ a caching approach – whichever fits your needs and budget. Your choice is really very simple.

    Pension Benefit Guaranty Corporation Addresses Offline Tape Liability with Index Engines Enterprise eDiscovery Platform

    Pension Benefit Guaranty Corporation Addresses Offline Tape Liability with Index Engines Enterprise eDiscovery Platform

    Leading Pension Benefits Company Selects Index Engines to Deliver Rapid Access to Content on 45,000 Offline Tapes to Support Discovery Search Requests

    Holmdel, NJ—— December 4, 2007 —- Index Engines, the leader in enterprise discovery solutions, today announced that Pension Benefit Guaranty Corporation (PBGC) has selected the Index Engines Enterprise eDiscovery Platform to perform comprehensive data indexing for 45,000 tapes of offline data retained on up to 10 years of backup media. Index Engines, with electronic discovery services provided by ONSITE3, will enable PBGC to speed the electronic discovery process by rapidly indexing archived data without requiring the time consuming process of tape restoration. As a result, PBGC will only need to restore what they need, rather than the entire tape contents, significantly saving both time and money.

    PBGC is a federal corporation created by the Employee Retirement Income Security Act of 1974. It currently protects the pensions of nearly 44 million American workers and retirees in 30,330 private single-employer and multi-employer defined benefit pension plans. PBGC receives no funds from general tax revenues. Operations are financed by insurance premiums set by Congress and paid by sponsors of defined benefit plans, investment income, assets from pension plans trusteed by PBGC, and recoveries from the companies formerly responsible for the plans.

    PBGC has more than 45,000 offline backup tapes in its data archive which, over the past 10 years, have been backed up using both CA ARCserve and Symantec Backup Exec backup software formats. ONSITE3 will use the Index Engines solution to provide next-generation enterprise search technology that will reduce PBGC’s data discovery process from months to days. The Index Engines solution will index the full content contained in PBGC’s document files and emails, including nested files, as well as metadata information. The resulting indexes can be easily searched by PBGC paralegals, researchers or corporate counsel representatives and data retrieved as needed for ad hoc discovery requests. Ultimately, with the Index Engines solution, PBGC can search their tape archives, regardless of their format, without first restoring the data to find relevant files and emails.

    PBGC will begin its discovery-readiness project this quarter by indexing 20 percent of its offline tapes, using representative samples from each historic quarter over the past 10 years. PBGC will subsequently begin to index remaining offline tapes in similar increments until its data is completely indexed.

    PBGC selected the Index Engines Enterprise eDiscovery Platform because it offers the following benefits:

    * The only solution to perform direct indexing of offline tapes without having to restore the contents.

    * Enables rapid risk assessment prior to legal proceedings with an enterprise-wide index that can be used to determine exposure based on content of files and emails.

    * Ensures accuracy of discovery results by searching against an electronic repository using full text and metadata.

    * Delivers fast response to legal requests by automatically and continually indexing data to ensure comprehensive search results.

    * Provides a long-term eDiscovery platform that can be used over and over again with a reusable searchable repository of files and emails that can save time and money versus collecting and reviewing data for each unique project.

    The Index Engines Enterprise eDiscovery Platform

    Index Engines’ Enterprise Discovery Edition is an appliance-based offering that collects and prepares data in support of electronic discovery faster and more accurately than any existing solution on the market. Index Engines’ patented technologies automate information access and retrieval by streamlining online discovery and eliminating the need to restore offline tape content in order to retrieve actionable data. This approach dramatically compresses the electronic discovery process. The industry’s most extensive and powerful indexing platform, the Index Engines Enterprise eDiscovery Edition is the only solution capable of indexing all online and offline content efficiently, allowing instant access and retrieval of all corporate data.

    Index Engines Announces Affordable End-to-End Automation of the EDiscovery Process

    New Index Engines eDiscovery Edition Adds Tape Sorting and Object Extraction Capabilities Which Eliminates Time Consuming and Expensive Discovery Processes

    Holmdel, NJ—— November 20, 2007 —- Index Engines, the leader in enterprise discovery solutions, today announced the eDiscovery Edition of its Tape Engine which includes new features to automate the eDiscovery process for offline tape content. The eDiscovery Edition makes enterprise litigation readiness a reality by automating tape data sorting and object extraction – eliminating the time consuming and expensive process of restoring tapes in order to begin discovery. Using patent-pending technology, the Index Engines Edition directly indexes data on offline tapes without ever restoring it. As a result, corporate legal teams can now instantly search the metadata as well as full text content of difficult-to-access data archives and extract the relevant files and email in order to respond quickly to litigation requests and to mitigate risk.

    “Many companies have volumes and volumes of unsearchable data locked in proprietary tape backup formats that they have accumulated over time or through mergers and acquisitions,” said Jeffrey Fehrman, president, Electronic Evidence Labs, a division of ONSITE3. “The tremendous risk of the unknown contents of this data has prompted many organizations to wisely implement proactive litigation readiness processes. However, the discovery of this archived data on offline tapes is extremely costly and time consuming. The Index Engines eDiscovery solution unlocks this data without the time and expense of restoring each backup tape to search it. As a result, companies can now ensure litigation readiness through an automated approach that is both cost effective and fast.”

    Index Engines Enterprise eDiscovery Edition is the only solution on the market that can directly index offline tape content and make it fully searchable without having to restore the tapes. This platform understands common tape backup formats (ArcServe, TSM, NetBackup, Backup Exec, and NetWorker) and directly indexes unstructured files and email, even back five to 10 years. Once this data is indexed, it is immediately searchable in order to find relevant content enabling companies to quickly find “smoking guns” in minutes or hours rather than days, weeks or even months.

    The Index Engines Enterprise eDiscovery Edition includes the following new features to automate the offline tape discovery process:

    * Tape Library Support: The use of libraries in litigation support is critical due to the large volumes of tapes that have been generated over time, or inherited through mergers and acquisitions. The use of individual tape drives to support discovery projects is not practical. Index Engines solution supports all common tape libraries for the ingestion of the large volumes of offline tape data. Tape libraries are connected to the Index Engines appliance via a SCSI or fibre channel connection and an auto-configure utility recognizes the specifications of the library and its internal tape management software in order to automate the cataloging and indexing of tape cartridges.

    * Tape Management Utility: Offline tapes are typically not well organized or even labeled, so it is difficult to know the proper order of tapes when inserting them into a tape library. The Index Engines platform contains a new tape management module that automatically generates a catalog of the tapes loaded in a library. Once a catalog is generated indexing will occur across all tapes in the library in a logical fashion, or on backup sets selected from the catalog.

    * Automated Extraction Module: Retrieving relevant content from tape requires that the contents first be restored using the original backup software used to generate the tape. In many cases, the backup software may no longer be available, making this a complicated process. Email adds another layer of complexity because full mailboxes or databases must be extracted before having access to relevant emails. The Index Engines platform automates the process of restoring relevant tape data. Following a simple metadata and/or content search to determine the relevant content, files and/or email can be selected and extracted from tape without using the original backup software. The Index Engines solution eliminates the need for the original backup software application and enables companies to only restore relevant content versus significant volumes of useless data.

    “With this new version our enterprise clients can now proactively address the liability contained in their offline tapes without having to spend $1,800 per gigabyte to process tapes,” said Jim McGann, vice president of marketing, Index Engines. “Automation of the complete process, from managing tapes to ripping the relevant data off these tapes, is now practical.”

    Reducing Costly and Time Consuming Discovery Steps

    Collecting evidence from offline tape is normally a very lengthy and expensive multi-step process. Using traditional methods, eDiscovery includes seven key phases: 1) organize tapes; 2) prepare the software and hardware environment for tape restores; 3) restore the tape data; 4) index the data contents; 5) clean the contents by eliminating duplicate information; 6) search the contents to find relevant data; and 7) extract the relevant content to deliver to legal counsel.

    With the Index Engines Enterprise eDiscovery Edition three of the most costly and time consuming steps have been eliminated. This increases discovery time predictability and ensures rapid litigation readiness. Using the Index Engines Enterprise eDiscovery Platform, collecting evidence only requires the following steps: 1) automate tape organization; 2) directly index the data on tape without restoring it; 3) search the content to find relevant data; 4) extract the relevant content to deliver to legal counsel.

    Pricing and Availability

    The Index Engines Enterprise eDiscovery Platform available now with pricing starting at $50,000. The new Extraction Module is available as an add-on to the core product at a price of $25,000.

    Index Engines Welcomes the LDM Group as Authorized Litigation Ready Partner for Enterprise Discovery Solution

    Index Engines’ Information Discovery Capacity Jumps to 14,000 Backup Tapes a Month

    Dallas TX and Holmdel, NJ—— October 9, 2007 —- The LDM Group, a leading electronic discovery and litigation support company serving major corporations and their outside counsel during litigation discovery, and Index Engines, the leader in enterprise discovery solutions, today announced that The LDM Group has become an authorized partner in the Index Engines Litigation Ready™ Partner Program.

    As an authorized reseller of the Index Engines Enterprise Discovery Platform, The LDM Group will allow customers to eliminate the need to restore data from offline tapes in the search for actionable information by improving efficiencies in the online eDiscovery process and automating access and retrieval of data. With the addition of the LDM Group to the Index Engines network of Litigation Ready Partners, Index Engines now has the capacity to help customers perform information discovery on up to 14,000 backup tapes a month.

    “The Index Engines Enterprise Discovery Platform demonstrates true technological innovation,” said Anil Keswani, CTO of The LDM Group, LLC. “This solution gives us the ability to provide our clients with a high level of Electronic Discovery capability, allowing us to stay ahead of the curve in the legal arena when it comes to leveraging technology to solve the many challenges presented by electronic discovery.”

    “The LDM Group offers its clients top-notch litigation support services, and this partner program will give them the technological edge to surpass their clients’ expectations,” said Jim McGann, vice president of marketing, Index Engines. “Index Engines’ Enterprise Discovery Platform and The LDM Group’s litigation support services together make a powerful combination.”

    The Index Engines Litigation Readyâ„¢ Partner Program provides superior technology and resources for partners such The LDM Group, giving them the ability to take advantage of continually growing opportunities in the high-demand market for eDiscovery. The program delivers compelling sales and marketing initiatives for lead generation, technology training, sales education and tools to assist during customer engagements. For more information please visit http://www.indexengines.com.

    About The LDM Group

    The LDM Group is comprised of industry veterans whose knowledge of discovery and vast project experience coupled with their technology expertise provide corporations, law firms and governmental agencies with a powerful advantage during matters involving electronically stored information (ESI). The LDM Group is committed to creating an alliance with each client, fostering a collaborative partnership for efficient and effective litigation support. The LDM Group’s mission is to be the best resource for information and support services during litigation discovery and governmental investigations. The LDM Group provides advisory and support in the areas of: eDiscovery, Native File Review, Web-Hosted Review, Computer Forensics & Collection, and Database Design and Repair. For more information on The LDM Group, please visit the company’s website at http://www.ldmgroup.com.